Overview of Cognite's sub-processors
| Supplier name | Hosting | Purpose | Entity country |
|---|---|---|---|
| AWS | Cloud - delivered through third-party cloud | Processing and storage of data stored in CD | USA & EU |
| Atlassian GmbH | Cloud - delivered through 3rd party cloud | Tracking of issues, which may include customer information such as requester and details about the issue. | Germany |
| Creative Software Ltd | Support | Subcontractor used for 1st line support for Cognite Data Fusion and applications. | Sri Lanka |
| Elastic International BV | Cloud - delivered through third-party cloud | Processing and storage of data stored in CDF. | USA, EU & Japan |
| Google LLC | Cloud - delivered through 3rd party cloud | Processing and storage of data stored in CDF. | USA, EU & Japan |
| Intercom (privately held) | Cloud - delivered through 3rd party cloud | Chat with support goes via this vendor. | USA |
| LogMeIn Inc. | Cloud - delivered through 3rd party cloud | LastPass is used to manage secrets. | Ireland |
| Microsoft Corporation | Cloud - delivered through 3rd party cloud | Processing and storage of data stored in CDF. | USA, EU & Japan |
| Mixpanel Inc. | Cloud - delivered through 3rd party cloud | Usage statistics for the frontend applications are stored and processed by MixPanel. | USA |
| Slack Technologies Ltd. | Cloud - delivered through 3rd party cloud | Used for messaging internally at Cognite. Information about alarms triggered by the system, incidents and support cases may be relayed through Slack. | USA |
| Twilio Video | Cloud - delivered through third-party cloud | Applies to robotic services only. | USA |
| Zendesk Inc. | Cloud - delivered through 3rd party cloud | Used for managing support tickets. Data sent to support will be stored and processed in this service. | USA |